FAQ

We understand that this is a very important decision for your event, so we want you to be well informed. Please reach out if you have any additional questions 

What style phones do you have?

We have antique and vintage style audio guest phone books. They come in various colors

How much does the audio guest phone book service cost?

Our audio guest phonebook service starts at $300, and varies depending on the final delivery keepsakes you choose.

Do we need a phone line?

No. Our audio guest phone books are battery powered 

Where should I put the audio guest phone book at my venue?

We advice placing the audio guest phone book in a location you can comfortably have a phone conversation. Ideally, by the entrance, where your guests will see it, but also far away from the music. 

We also include instructions and a customized picture you can frame and place on your table to inform your guests.

You can also inform your DJ to make an announcement so your guest are also aware.

When will I received my Audio Guest Book?

Your Audio Guest Book is scheduled to arrive 2-4 days before your event.

How to return the Audio Guest Book?

We provide you with a prepaid return shipping label. Use all the same packing materials the phone came in and box it back up. You drop off the package, the no later than 2 business day after your event, please be sure to ask for a receipt for your reference. 

What happens after we send the phone back?

When we receive the returned package, we get to work processing your messages, to make sure you get an amazing quality audio recording that you can listen to after your celebration. 

How do we hear our messages?

After we process your messages, we will email you a download link a few weeks after your phone has been returned. Please make sure you download and save your files.  If you would like an MP4 with your images from your event, please email the photos or videos to partygemsbyid@gmail.com. Be sure to include your name and event date in the subject line.  We will also mail you an keepsake upgrades that you make. 

Can I purchase the keepsake after my event?

Absolutely. We will send you an invoice for the difference. Once paid we will process the order. Please notify us after your event if you want the add on.